Terms of Service

Scarleicester (the "Service") is operated by SR CAR LEICESTER LTD, a company registered in England and Wales with its registered office at 45 Kirby Road, Leicester, England, LE3 6BD ("we", "us", "our"). By accessing or using the Service, you agree to be bound by these Terms. If you are entering into these Terms on behalf of a company or other legal entity, you represent that you have the authority to bind that entity. If you do not agree, you may not use the Service.

Scarleicester provides a connected-vehicle data platform, including a unified vehicle API, telemetry streaming, maintenance signals, consent management and related tooling. You are responsible for how you configure and use the Service, and for ensuring you have a lawful basis and any required consent to collect data from the vehicles and drivers you connect.

You are responsible for safeguarding your account credentials and API keys, and for all activity under your account. You agree not to:

• Connect a vehicle or collect data without an appropriate legal basis or the required consent
• Use the Service to track or monitor any individual unlawfully or without their knowledge where notice is required
• Issue remote commands to a vehicle you are not authorised to control
• Reverse engineer, resell or sublicense the Service except as expressly permitted
• Interfere with or disrupt the integrity, security or performance of the Service
• Use the Service to process data relating to children under the age of 16

Fees are set out in the quote or order form agreed with you and are billed in advance on a monthly or annual basis. Except where required by law, or as expressly stated in our Refund Policy, all fees are non-refundable, including for partial billing periods or unused capacity. You authorise us to charge your chosen payment method for all applicable fees and taxes.

We may change our fees from time to time. We will give you at least 30 days' notice before any price change takes effect. If you do not agree to a change, you may cancel before it applies. Continued use of the Service after a price change becomes effective constitutes acceptance of the new fees.

We may offer a 14-day free trial. No payment details are required to start a trial. At the end of the trial, access to the Service ends unless you agree a paid plan with us. We reserve the right to modify or withdraw trial offers at any time.

These Terms remain in effect while you use the Service. Either party may terminate at any time: you may cancel from your workspace settings or by contacting us, and we may suspend or terminate your access if you materially breach these Terms. Upon termination, your right to use the Service ceases immediately.

Following termination, you will have 30 days to export your data from the Service. After this period, we may permanently delete your data in accordance with our retention practices and applicable law.

We process personal data in accordance with the UK and EU General Data Protection Regulation (GDPR) and the California Consumer Privacy Act (CCPA), as applicable. Where we process personal data on your behalf, we do so as your processor under our data processing agreement. Details of how we handle personal information are set out in our Privacy Policy.

We retain all rights, title and interest in the Service, including its software, documentation and branding. You retain all rights in the data you submit to or collect through the Service. You grant us a limited licence to process that data solely to provide and improve the Service.

Availability commitments and service credits are described in our Service Level Agreement. Vehicle data depends on third-party sources, mobile network coverage and the vehicle itself; we do not guarantee that any particular signal will be available for any particular vehicle at all times.

Except as expressly stated in these Terms, the Service is provided "as is" and "as available". The Service is not a safety system and must not be relied upon as the sole means of making decisions affecting the safe operation of a vehicle.

To the maximum extent permitted by law, our total aggregate liability arising out of or relating to these Terms or the Service is limited to the amount you paid us in the 12 months preceding the event giving rise to the claim. We are not liable for indirect, incidental, special or consequential losses, or for loss of profits, revenue or data. Nothing in these Terms excludes or limits liability that cannot be excluded or limited by law, including liability for death or personal injury caused by negligence, or for fraud.

We may update these Terms from time to time. If we make material changes, we will notify you by email or through the Service before they take effect. The "Last updated" date above shows when these Terms were most recently revised.

These Terms and any dispute or claim arising out of or in connection with them are governed by the laws of England and Wales. The courts of England and Wales have exclusive jurisdiction, without prejudice to any mandatory consumer protections that apply where you live.